business id: 3121740-5
phone: +358 408433503
address: karlsgatan 15 c 87, 00530 helsinki
for what purposes is personal data collected?
when you provide us with your personal information when making a purchase from in the online store (for example, verifying your credit card, placing an order, choosing a delivery method, returning the product you ordered), we hereby assume that you accept that we can store your personal information. we use the information to manage customers and identify users. the information is used to process, deliver, exchange, return and archive orders. in problem situations, the customer's orders can be monitored and the customer can be contacted in connection with the order. we use the information in customer service so that we can provide the best possible service related to our products and deliveries. the information can be used for targeted advertising to those who have granted a marketing authorisation. marketing measures can include email marketing, direct marketing, and digital marketing (social media, display advertising, search engine advertising). the processing criterion is the execution of the contract, ie the online purchase agreement, or the consent of the person.
information collected through cookies, social media and analytics is anonymous and cannot be used to identify individuals. we use this information to analyse visitors to our websites so that we can better serve and target our marketing. information is collected on the number of visitors to the sites, the duration and the path of visitors to the site, and the sales of the products.
we may pass on your personal information if required by law, or if you violate the privacy statement of our online store.
what data do we collect?
when you make a purchase from our website we, as a part of the purchase process, collect data regarding the transaction. This includes data such as your name, phone number, address and email. when you browse our online store, we automatically receive information about your user account credentials, the IP address of the device you are browsing, your internet browser, operating system, device model, and the time and duration of your connection. If you have location information turned on, GPS coordinates and corresponding location information will be stored. we also collect information from our website visitors in the form of marketing campaigns and any other information collected with consent through analytics.
like many other websites, we use "cookies". they improve your business on our website and collect information about visitors and traffic to our website. Please learn more about cookies later in this privacy statement.
if our online store merges or becomes purchased by another company, your personal information may be transferred to new owners in this context so that our online store can continue to sell products to you.
where is the information stored?
our e-commerce platform is vilkas. vilkas is a finnish e-commerce platform provider where we sell products and services to you. the information collected from our customers is stored in vilkas' information system, databases and in the storage space of the vilkas e-commerce platform. your data is safe and stored behind a firewall. we will keep your personal information for as long as is necessary for the processing reason.
how do we protect the information of visitors visiting our e-shop?
to protect your personal information, we take reasonable precautions and follow industry best practices to ensure that personal information is not compromised, misused, accessed, disclosed, altered or destroyed. when you provide us with your personal information, the data transmission is encrypted using secure SSL protocol technology. We comply with PCI-DSS requirements and use other generally accepted standards in the industry.
how can you prohibit us from using your personal data and information?
you can always withdraw your consent to allow us to contact you, collect, use or disclose information about you. you can do this also after you have already given us permission to use your information. to withdraw your consent, please send us an e-mail to firstname.lastname@example.org.
third party services and links
we use a variety of it-services and systems and some store and process personal information. in this case, we take care of the security of personal data and the protection of privacy during all such processing. third-party operators collect, use and disclose client information only within the limits required by their need. some third-party operators, such as payment messaging service providers and other financial transactions, use their own privacy statement. in order for payment transactions to take place, we need to provide the necessary information for the transactions. we also use external vendors such as google and facebook to personalise our websites and analyse usage patterns. we may also use personalisation in our advertising and in our advertising on our social media channels. please note that some service providers may be located in a jurisdiction other than our online store where you do business. if you decide to use third-party services, which is located in a different jurisdiction than using an online store, your information may be used within the scope of the law of that service area.
we reserve the right to modify this privacy statement at any time, so please check back from time to time for any changes to this statement. when clarifications or changes are made to this privacy statement, they take effect immediately. if there are significant changes to the privacy statement, we will notify you of the changes on our website.
this privacy statement was last modified on december 12.12.2020.
questions and feedback
if you wish to access, correct, retain or delete information about you that our site has collected about you, please contact us at email@example.com.